Terms and Conditions

WEDDING CAKES

OUR SERVICE

 

Design Service

All cakes are bespoke and made to order. If you choose a design from the gallery, I can change colours and flowers to match any theme that you have decided on for your celebration.

Consultations and cake tasting

Consultations are by appointment only. Cake tasting samples will be provided at the consultation. There is no charge for this service.

Allergies

My fruitcakes are the only cakes that contain nuts as an ingredient. All of my other flavours do not contain nuts as an ingredient. However, I cannot guarantee that my cake ingredients are not contaminated, and therefore my cakes cannot be guaranteed ‘nut-free’.

Lead Times

I ask for 3 months notice when ordering wedding cakes, and 1 month for other celebrations, however depending on my schedule, I would be happy to accept orders at shorter notice.

Payment terms

To confirm an order, a non-refundable deposit of 50% of the total cost of the order is required. The balance is due three (3) weeks before the delivery or collection of the cake. We accept payment by cheque and BACS transfer.

Cake Design Alterations

Design alterations can be made up to but no later than 1 month before collection/delivery. If the alteration affects the cost then your balance will be adjusted accordingly.

Collection/Delivery

Delivery charges are available on request. If you choose delivery, I will contact the venue regarding timings and set up. If the cake is collected, the full responsibility for the safety of the cake is with the client and Caked in Glory will not be responsible for any damage to the cake that may occur after it has left our premises.

Cakes decorated with non-edible materials

The use of non-edible materials for cake decoration is increasingly very popular. Please note that the jewels and accessories such as brooches, ribbons, beads, etc. that are used to decorate some of our cakes are not edible and must be removed from your cake before serving. All of our decorative accessories are only used at the client’s request and Caked in Glory accepts no responsibility for any physical harm that may arise from their use.

Cancellation Policy

If you cancel your order for any reason up to fourteen (14) days before the date of your event, your deposit is non-refundable. All other monies paid will be refunded within fourteen (14) business days. If your order is cancelled less than fourteen (14) days from the designated event date, you shall receive a refund of 25% of the total cost.